Shipping & Delivery Policy
Website: enkadhaigal.com Brand: En Amma Kadhai Last Updated: May 5, 2026 Contact: enammakadhai@gmail.com | WhatsApp: +91 8870814492
1. Overview
We deliver En Amma Kadhai across India. This policy outlines our shipping process, delivery timelines, and everything you need to know after placing your order.
2. Order Processing
- Orders are processed within 1–2 business days after payment confirmation
- You will receive an order confirmation email once your payment is successful
- Orders placed on weekends or public holidays will be processed on the next business day
3. Delivery Timeframe
- Standard delivery: 5–7 business days from the date of dispatch
- Delivery timelines may vary depending on your location and courier availability
- Remote or rural areas may require additional transit time
4. Shipping Charges
- Free shipping is currently available on all orders across India
- This offer is subject to change. Any applicable shipping charges will be clearly displayed at checkout before payment
5. Delivery Address
- Please ensure your delivery address and phone number are entered correctly at checkout
- If you are gifting the book directly to your mother, you may enter her address during checkout
- Use your own email address for order confirmation and tracking updates
- We are not responsible for failed deliveries due to incorrect or incomplete address details
6. Order Tracking
- Once your order is dispatched, you will receive tracking details via email or WhatsApp
- You can use the tracking number provided to monitor your shipment status
7. Delivery Attempts
- Our courier partner will attempt delivery up to 2 times
- If delivery fails due to unavailability or incorrect address, the package may be returned to us
- In such cases, please contact us to arrange re-delivery (additional shipping charges may apply)
8. Damaged in Transit
If your order arrives damaged due to shipping:
- Contact us within 48 hours of delivery
- Share your order number and clear photos of the damaged package and product
- We will arrange a free replacement at no additional cost
9. Delayed Deliveries
While we do our best to meet estimated timelines, delays may occasionally occur due to:
- High order volumes
- Public holidays
- Courier disruptions or weather conditions
If your order has not arrived within 10 business days, please contact us at enammakadhai@gmail.com or WhatsApp +91 8870814492.
10. Currently We Ship To
- All states and union territories across India
- International shipping is not available at this time
11. Contact Us
For any shipping or delivery related queries:
Email: enammakadhai@gmail.com WhatsApp: +91 8870814492 Response Time: Within 1–2 business days Website: enkadhaigal.com